| Q. |
How can I view the
presentation without having an internet connection ? |
| A. |
In special cases it
may be possible to burn the presentation to a CD and
watch it on your computer without an internet
connection. Please contact the
Environmental
Health helpdesk for help, or call 558-1040. |
| |
|
| Q. |
Can I use Netscape,
Firefox, Chrome, or Safari to view the
presentations? |
| A |
Not usually. The
compatibility varies from computer to computer, but
typically Internet Explorer 5+ will work without
issues. |
| |
|
| Q. |
Can I use view the
presentation on my Mac? |
| A |
Not usually. The
compatibility varies between machines. However, you
can try to download
Flip4Mac WMV (Free) and check how it works in
your particular case. |
| |
|
| Q. |
When viewing the
Streaming video I can not advance the slides in the
table of Contents and the video seems sluggish. |
| Q. |
I can hear the audio
but I can not see the video |
| A. |
You need to download
a newer version of Microsoft media player.
Media player 8 or higher is required. |
| |
Media player
10 for XP |
Media player 9 for Windows 98 me and 2000 |
Instructions for installing player |
| |
|
| Q. |
I do not have the
username and password to login to the site. |
| A. |
Please contact
the Graduate Office, 558-558-5704 or the Director’s
Office, 558-5701 for assistance |
| |
|
| Q. |
I am getting a
message about downloading the MS Office Animation
Runtime. |
| A. |
Many viewers will
need to download the 3.75 MB MS Office Animation
Runtime before they can watch the presentation.
The reason is Office/Windows XP is installed on the
machine. |
| |
|
| Q. |
When I listen to the
presentation I hear an annoying click how to I stop
this ? |
| A. |
To stop the click that you
hearing while watching the presentation
This noise is Part of Internet Explorers default
settings
Click on Start>Setting> Control
Panel > Sound & Media > Under Sound Events
scroll to "Start Navigation" Select "None"
for the sound to play. Select Okay to
save.
|
| |
|
| Q. |
I am still having
problems seeing the presentation. |
| A. |
Please contact
the
Environmental Health helpdesk or call 558-1040 for technical assistance. |
